Privacy policy

Last updated: May 2025 — dear nari

dear nari ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights as a customer.

Information we collect

  • Personal information: Name, email address, phone number, billing and shipping address when you place an order.

  • Payment information: We do not store your payment details. All transactions are securely processed via Razorpay.

  • Device & usage data: IP address, browser type, pages visited, and referral source — collected automatically via cookies.

  • Communications: Any messages or inquiries you send us via email or contact form.

How we use your information

  • To process and fulfill your orders

  • To communicate order confirmations, shipping updates, and support

  • To send promotional emails and offers (you may opt out at any time)

  • To improve our website and product experience

  • To comply with legal obligations under Indian law

Sharing of information

  • We do not sell or rent your personal data to third parties.

  • We share your information only with trusted partners required to fulfill your order — such as our logistics and courier partners (e.g. Shiprocket, Delhivery) and payment processor (Razorpay).

  • We may disclose information if required by law or government authorities.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, though this may affect website functionality.

Data retention & security

  • Your data is stored securely on Shopify's encrypted servers.

  • We retain your order data for up to 5 years as required by GST and financial regulations in India.

  • We implement industry-standard security practices to protect your information.

Your rights

  • You may request access to, correction of, or deletion of your personal data at any time.

  • You may opt out of marketing communications by clicking "Unsubscribe" in any email or by emailing us.

  • For any privacy concerns, contact us at support@dearnari.com.


Contact

dear nari | Email: support@dearnari.com | India